Te veel, te weinig of precies goed?

Jana
De Smedt

Leerlingen geven feedback op de sociaal-emotionele vaardigheden van hun leerkracht.

Jana De Smedt

17 augustus 2025 • 6 minuten lezen


Een leerkracht is meer dan een kennisoverdrager

Wie zich vandaag in een klas waagt, weet dat vaardigheden zoals empathie, zelfbeheersing en assertiviteit minstens even cruciaal zijn als vakinhoud. Sociaal-emotionele vaardigheden (SEMS, van het Engelse Social and Emotional Skills) vormen het fundament van een veilige klasomgeving, wederzijds respect en effectieve communicatie. Maar hoe breng je die vaardigheden in kaart?

Tot nu toe gebeurde dat meestal via zelfevaluaties. Leerkrachten vullen vragenlijsten in over hun gedrag: hoe vaak ze luisteren, grenzen stellen, conflicten aanpakken. Maar wie zijn eigen gedrag beoordeelt, kijkt door een subjectieve bril. En laat het nu net de leerlingen zijn die dagelijks ervaren hoe een leerkracht zich gedraagt!

Een nieuwe Vlaamse studie experimenteerde daarom met een alternatief: de Too Little/Too Much-schaal (TLTM). In plaats van aan te geven in welke mate een uitspraak klopt, duidden zowel secundaire schoolleerkrachten als de leerlingen uit één van hun klassen aan of een bepaald gedrag – bijvoorbeeld ingrijpen als regels worden overtreden – te weinig, precies voldoende of te veel werd getoond. De schaal liep van -2 (veel te weinig) tot +2 (veel te veel), met 0 als ideaal.

Het onderzoek, dat zich richtte op zestig leerkrachten en meer dan achthonderd leerlingen, bracht drie vragen in kaart:

  1. Is de TLTM-schaal geschikt voor gebruik in het secundair onderwijs?
  2. In welke mate komen het zelfbeeld van leerkrachten en het oordeel van hun klas overeen?
  3. Wat doet het met leerkrachten als blijkt dat leerlingen hen anders zien dan ze zichzelf zien?

Om die vragen te beantwoorden, werd op twee momenten in het schooljaar feedback verzameld via de TLTM-schaal. Zowel leerkrachten als leerlingen vulden de vragenlijst in. Na elk meetmoment ontvingen de leerkrachten een gepersonaliseerd feedbackrapport, waarin hun eigen inschatting werd afgezet tegen het klasgemiddelde. In de besproken studie ligt de focus op de resultaten van het eerste meetmoment en de daaropvolgende feedbackervaring.

Verschillende perspectieven, geen absolute waarheid

De resultaten tonen een genuanceerd beeld. Bij zichtbare gedragingen zoals humor of het delen van persoonlijke anekdotes, was er een degelijke overeenstemming tussen leerkrachten en hun klas. Maar bij relationele of meer interne gedragingen, zoals empathie of het geloof in het leervermogen van leerlingen, liepen de meningen vaker uiteen.

Zo kan een leerkracht zichzelf als sterk growth-minded (gelovend dat elke leerling kan leren en goede cijfers kan halen) zien, terwijl de klas op dat punt een lagere score geeft. Mogelijk komt de positieve verwachting van de leerkracht bij hen niet over, of ervaren ze de feedback als bevooroordeeld en ongelijk verdeeld. Omgekeerd kan het voorkomen dat een leerkracht zichzelf afstandelijk vindt, terwijl leerlingen dat gedrag als “net goed” inschatten. Misschien zien zij de kalme stijl net als een vorm van nabijheid. Kleine verschillen – bijvoorbeeld “net goed” (0) tegenover “iets te weinig” (-1) – vertaalden zich soms al in een ander gevoel bij de feedback.

Ook binnen eenzelfde klasgroep liepen de belevingen uiteen. Niet elke leerling ervaart een leerkracht op dezelfde manier. Leerlingen beoordelen gedrag immers niet vanuit een theoretisch kader, maar vanuit hun persoonlijke beleving. Dat maakt leerlingfeedback genuanceerd, maar ook meerduidig.

Feedback: een spiegel, geen verdict

Het feedbackrapport leverde soms verrassingen op. Uit een korte vragenlijst over hun feedbackervaring bleek dat vooral leerkrachten die zichzelf positiever inschatten dan hun klas dat deed, iets minder enthousiast waren over de feedback.

Toch bleef het algemene beeld positief. De meeste leerkrachten vonden de feedback correct, bruikbaar en constructief. Scores op het item “De feedback hielp me begrijpen hoe ik mijn functioneren kan verbeteren” suggereren bovendien dat veel leerkrachten de feedback zagen als een uitnodiging tot groei.

Leerlingen als feedbackgevers: waardevol maar complex

Het systematisch gebruik van leerlingfeedback over SEMS is in Vlaanderen nog geen standaardpraktijk – zeker niet meermaals per jaar. Toch toont deze studie aan dat het haalbaar, zinvol en zelfs motiverend kan zijn. De TLTM-schaal biedt daarbij een belangrijk voordeel ten opzichte van klassieke evaluaties: ze laat ruimte voor nuance. Gedrag is zelden louter positief of negatief. Wat voor de ene leerling “te veel” is, voelt voor de andere net als betrokkenheid.

Tegelijkertijd blijkt uit eerdere literatuur dat de meerwaarde van leerlingfeedback sterk afhangt van de manier waarop ze wordt ingebed. Factoren zoals anonimiteit, duidelijke communicatie, begeleiding bij interpretatie en ruimte voor dialoog worden daarbij genoemd als cruciale randvoorwaarden. Zonder die omkadering dreigt feedback eerder weerstand op te roepen dan leerwinst te creëren.

Een pleidooi voor meerstemmigheid

De centrale les uit het onderzoek? Leerkrachten zijn geen eindproducten. Net als leerlingen hebben ze recht op feedback, begeleiding en groeikansen. Door naast zelfevaluaties en -reflecties ook de stem van leerlingen in rekening te nemen, ontstaat een rijker beeld van het klasgebeuren. Geen evaluatiecultuur, maar een leerklimaat waarin ook de leraar blijft leren.

De resultaten pleiten dan ook voor het verder verfijnen van de TLTM-schaal, het integreren van leerlingfeedback in ontwikkeltrajecten, en het stimuleren van een veilige, reflectieve feedbackcultuur op school. Want soms zit de wijsheid van de klas niet in de luidste stem, maar in de nuance tussen "te veel", "te weinig" en "precies goed".

Bibliografie

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Universiteit of Hogeschool
Universiteit Gent
Thesis jaar
2025
Promotor(en)
Prof. Dr. Bart Wille